Complaints and Grievances

Student complaints and grievances are addressed through the College's operating procedures. These procedures are outlined in the Student Services section under Academic Grievance Procedure and Student Administrative Grievance Procedure (non-Academic issues) in the online college catalog.

Out-of-state distance education students participating under SARA, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the FL‐SARA PRDEC Council.

For additional information on the complaint process, please visit the FL‐SARA Complaint Process page.