How to Contact Us
General Contact Information
800-749-2322 (toll free) 239-489-9300 (local) 800-955-8771 or 711 (hearing impaired TTY) Emergency Contacts (Campus Safety) Emergency: 911 or FSW Police at 239-489-9203
Under Florida law, e-mail addresses are public records. If you do not want your e-mail addresses released in response to a public records request, do not send electronic mail to this entity. Instead, contact these offices by phone or in writing.
Campus & Center Hours
Note: Specific department hours and availability vary. See below for details.
Lee Campus
Visit Lee Campus Website 239-489-9300
Monday & Thursday 8:30 a.m. - 4:30 p.m. Tuesday & Wednesday 8:30 a.m. - 6:30 p.m. Friday 9:30am - 4:30pm
Charlotte Campus
Visit Charlotte Campus Website 941-637-5629
Monday & Thursday 8:30 a.m. - 4:30 p.m. Tuesday & Wednesday 8:30 a.m. - 6:30 p.m. Friday 9:30a.m. - 4:30p.m.
Collier Campus
Visit Collier Campus Website 239-732-3700
Monday & Thursday 8:30 a.m. - 4:30 p.m. Tuesday & Wednesday 8:30 a.m. - 6:30 p.m. Friday 9:30am to 4:30pm
Hendry/Glades Curtis Center
Visit Hendry/Glades Curtis Center Website 863-674-0408
Monday - Thursday 9:00 a.m - 5:00 p.m Friday 9:30 a.m. - 4:30 p.m.
Department Hours and Availability
Academic Advising
Live Chat and Advising Webpage Talk to Your Advisor
239-489-9365 • advising@fsw.edu
Hours & Services
Monday & Thursday • 8:30 a.m. - 4:30 p.m. Friday • 9:30 a.m. - 4:30 p.m. In-Person Appointments*, Live Chat, Email, and Phone
Tuesday & Wednesday • 8:30 a.m. - 6:30 p.m. In-Person Appointments*, Live Chat, Email, and Phone
*Students can schedule appointments through their FSW Student Portal. The advising session will be delivered via Zoom, in-person, or by phone depending on the student's preference and the advisor's availability. Once the student schedules an appointment, the advisor will email the student to determine options and delivery preference.
Academic Support Centers (Tutoring)
All Academic Support Centers are open to students with days and hours posted at www.FSW.edu/academicsupport. Tutoring continues to be provided via remote delivery with drop-in access and scheduled appointments available to assist you with continuing your academic success.
ADAptive Services
Hours & Services
Monday & Thursday • 8:30 a.m. - 4:30 p.m. Friday • 9:30 a.m. - 4:30 p.m. In-Person and Remote Appointments, Email, and Phone
Admissions
Live Chat and Webpage Application FAQs • Residency FAQs • Application Status FAQs • New Student Information
Phone In-Person Locations admissions@fsw.edu
Hours & Services
Monday & Thursday • 8:30 a.m. - 4:30 p.m. Friday • 9:30 a.m. - 4:30 p.m. In-Person, Live Chat, Email, and Phone
Tuesday & Wednesday • 8:30 a.m. - 6:30 p.m. In-Person, Live Chat, Email, and Phone
Bookstore
Visit the Bookstore Webpage
Hours
Lee, Collier, and Charlotte Campuses Monday - Thursday • 8:00 a.m. - 5:00 p.m.
Buc Card Office
Bucs C.A.R.E. / Dean of Students / Food Pantry*
Emergency:
911 or FSW Police at 239-489-9203
Non-Emergency:
Visit the Bucs C.A.R.E. webpage bucscare@fsw.edu • 239-985-3448 In-Person Location: S-204 on Lee Campus Food Pantry Locations*
Hours & Services
Monday & Thursday • 8:30 a.m. - 4:30 p.m. Friday • 9:30 a.m. - 4:30 p.m. In-Person, Remote, Email, and Phone
Campus Rec
campusrec@fsw.edu @FSWCampusRec
Lee Campus Facility Hours
Monday - Thursday • 10:00 a.m. - 4:00 p.m. Friday, Saturday, & Sunday • Closed
Collier Campus Facility BUC Card Access
Monday - Friday • 7:00 a.m. - 7:00 p.m.
Please view the schedule (PDF) for Group Fitness details
Cashier
Live Chat and Webpage More Cashier FAQs
cashiers@fsw.edu 239-489-9386 In-Person Locations
Hours & Services
Monday - Friday• 8:30 a.m. - 4:30 p.m. In-Person, Live Chat, Email, and Phone
Dining
Lee Campus
Lee Garden Café
Monday - Thursday • 8:00 a.m. - 7:00 p.m. Friday • 8:00 a.m. - 3:00 p.m.
The Edge - Proudly Serving Starbucks
Monday - Thursday • 8:00 a.m. - 6:00 p.m. Friday • 8:00 a.m. - 1:00 p.m.
Dunkin'
Monday - Thursday • 8:00 a.m. - 6:00 p.m. Friday • Closed
Collier Campus
Collier Café
Monday - Thursday • 9:00 a.m. - 4:30 p.m. Friday • Closed
Charlotte Campus
Charlotte Café
Monday - Thursday • 9:00 a.m. - 2:30 p.m. Friday • Closed
Financial Aid
Live Chat and Webpage FAQs
239-489-9336 financialaid@fsw.edu In-Person Locations
Hours & Services
Monday & Thursday: 8:30 a.m. - 4:30 p.m. Friday: 9:30 a.m. - 4:30 p.m. In-Person, Live Chat, Email, and Phone
Tuesday & Wednesday • 8:30 a.m. - 6:30 p.m. In-Person, Live Chat, Email, and Phone
Housing & Residence Life
Visit the Housing & Residence Life Webpage FAQs
239-432-7324 or 1-800-749-2322 housing@fsw.edu Tours currently unavailable. Any updates to tour availability will be included on this page as they are determined.
Hours & Services
Monday - Thursday • 9:00 a.m. - 4:30 p.m. Friday • 9:30 a.m. - 4:30 p.m. Email and Phone (For the safety of residents and staff walk-ins are currently not permitted)
International Student Services
Visit the International Webpage
internationalstudent@fsw.edu 239-489-9111 In-Person Location: S277 on Lee Campus
Hours & Services
Monday - Thursday • 8:30 a.m. - 4:30 p.m. Friday • 9:30 a.m. - 4:30 p.m. In-Person and Remote Appointments, Email, and Phone
Enrolled F-1 International Students
Enrolled F-1 international students can continue to schedule appointments with their advisor, Dr. Alex Kuraev, via their FSW Student Portal and can contact him directly for additional assistance akuraev@fsw.edu. Appointments will be conducted via Zoom, in-person, or telephone depending on the student’s preference.
In the case of an emergency that may arise after business hours for which immediate assistance is needed from Dr. Alex Kuraev, such as issues experienced at an airport upon reentering the U.S., students should contact Campus Police at 239-489-9203.
Prospective F-1 International Students
Prospective F-1 international students can e-mail inquiries to internationalstudent@fsw.edu.
Libraries
Visit the Library Webpage
Research Help: Chat with a Librarian (Monday - Thursday: 8:00 a.m. - 9:00 p.m., Friday 10:00 a.m. - 4:00 p.m., and Saturday 10:00 a.m. - 6:00 p.m.)
All libraries will have remote assistance available 7:30am-9:00pm Monday through Thursday, 8:00a.m.-4:00pm on Fridays, and 12pm-6pm on Saturdays and Sundays.
Lee Campus Library
239-489-9220 Monday - Thursday • 7:30 a.m. - 7:00 p.m. Friday • 8:00 a.m. - 4:00 p.m.
Collier Campus
239-732-3774 Monday - Thursday • 7:30 a.m. - 7:00 p.m. Friday • 8:00 a.m. - 4:00 p.m.
Charlotte Campus Library
941-637-5620 Monday - Thursday • 7:30 a.m. - 7:00 p.m. Friday • 8:00 a.m. - 4:00 p.m.
Hendry Glades Curtis Center Library
863-674-0408 Tuesday and Wednesday • Remote Services Only Monday and Thursday • 10:00 a.m. - 6:00 p.m.
Need help logging into your library account?
Borrower ID: your Student ID number PIN: last 4 digits of your social security number
If you have problems with your login please contact us through the chat, email, or text service found at www.fsw.edu/library
Mental Health Counseling
Visit the Counseling Webpage
Emergency 911 or FSW Police at 239-489-9203
If you are inquiring about Mental Health Counseling, please contact the Bucs CARE office for further details at 239-985-3448.
New Student Orientation
Visit the New Student Orientation Webpage
orientation@fsw.edu Phone 239-432-5205
Hours & Services
Monday - Thursday • 8:30 a.m. - 4:30 p.m. Friday • 9:30 a.m. - 4:30 p.m.
Registrar
Live Chat and Webpage
FAQs
239-489-9121 registrar@fsw.edu In-Person Locations
Hours & Services
Monday & Thursday: 8:30 a.m. - 4:30 p.m. Friday: 9:30 a.m. - 4:30 p.m. In-Person, Live Chat, Email, and Phone
Tuesday & Wednesday • 8:30 a.m. - 6:30 p.m. In-Person, Live Chat, Email, and Phone
Student Engagement
engage@fsw.edu @FSWStudents Phone In-Person Locations Events
Hours & Services
Lee & Collier Campus Monday - Thursday • 8:30 a.m. - 4:30 p.m. Friday • 9:30 a.m. - 4:30 p.m. In-Person, Email, and Phone
Hendry/Glades Curtis Center
For questions regarding Student Engagement at the Hendry/Glades Curtis Center please call 863-674-6001 or email engage@fsw.edu
Technology Assistance
Submit a helpdesk ticket Live Chat (Monday - Friday • 8:30 a.m. - 4:30 p.m.) www.fsw.edu/helpdesk
Testing Services
Visit the Testing Webpage
fswtesting@fsw.edu Phone In-Person Locations
Hours of Operation The hours of operations shown in the table below reflect office hours only. For specific test times/locations, visit the general Testing Services webpage.
Lee Campus Monday & Thursday • 8:30 a.m. - 4:30 p.m.
Tuesday & Wednesday • 8:30 a.m. - 6:30 p.m.
Friday • 9:30 a.m. - 4:30 p.m.
Contact 239-432-5207 fswtesting@fsw.edu
Location Areca Hall, Building P-207 8099 College Pkwy Fort Myers, FL 33919
Collier Campus Monday & Thursday • 8:30 a.m. - 4:30 p.m. Tuesday & Wednesday • 8:30 a.m. - 6:30 p.m. Friday • 9:30 a.m. - 12 p.m.
Contact 239-732-3789 fswtesting@fsw.edu
Location Building M-106 7505 Grand Lely Drive Naples, FL 34113
Charlotte Campus Monday - Wednesday: 8:30 a.m. - 6:30 p.m. Thursday • 8:30 a.m. - 6 p.m.
Contact 941-637-5632 fswtesting@fsw.edu
Location Building B-109 26300 Airport Rd. Punta Gorda, FL 33950
Hendry/Glades Center Monday, Wednesday, & Thursday: 9:00 a.m. - 5:00 p.m. Tuesday • 10:00 a.m. - 6:00 p.m. Friday • 9:30 a.m. - 4:30 p.m.
Contact 863-674-6039 fswtesting@fsw.edu
Location Building A-116 B 1092 Cowboy Way LaBelle, FL 33935
Students are able to complete testing remotely at www.fsw.edu/testing/placementregistration.
Veteran Services
Visit the Veteran Services Webpage
FAQs
VeteransAffairs@fsw.edu 239-489-9398 (Please leave a voicemail message) Location: Lee Campus Howard Hall (Q), Room 106 and 107
Hours & Services Monday - Thursday • 8:30 a.m. - 4:30 p.m. Friday • 9:30 a.m. - 4:30 p.m.
In-Person, Remote Appointments, Email, and Phone