How to Contact Us
FSW is in Stage Two of the Return to Campus Plan. Enrollment services offices are now providing both in-person and remote assistance to serve students. See below for department specific hours and available services. Face coverings and social distancing is required in all FSW buildings. For more information, visit www.fsw.edu/reconnect.
Today's Top Tip
Face Coverings & Social Distancing
Are face coverings required at FSW? For the safety of FSW students, staff, and faculty, face coverings and social distancing are required in all FSW buildings in accordance with CDC recommendations.
General Contact Information
800-749-2322 (toll free) 239-489-9300 (local) 800-955-8771 or 711 (hearing impaired TTY) Emergency Contacts (Campus Safety) Emergency: 911 or FSW Police at 239-489-9203
Under Florida law, e-mail addresses are public records. If you do not want your e-mail addresses released in response to a public records request, do not send electronic mail to this entity. Instead, contact these offices by phone or in writing.
Campus & Center Hours
Note: Specific department hours and availability vary. See below for details.
Lee Campus
Visit Lee Campus Website 239-489-9300
Monday & Thursday: 8:30 a.m. - 4:30 p.m. Tuesday & Wednesday: 8:30 a.m. - 6:00 p.m. Friday: Doors Closed, Most Services Available Remotely
Charlotte Campus
Visit Charlotte Campus Website 941-637-5629
Monday & Thursday: 8:30 a.m. - 4:30 p.m. Tuesday & Wednesday: 8:30 a.m. - 6:00 p.m. Friday: Doors Closed, Most Services Available Remotely
Collier Campus
Visit Collier Campus Website 239-732-3700
Monday & Thursday: 8:30 a.m. - 4:30 p.m. Tuesday & Wednesday: 8:30 a.m. - 6:00 p.m. Friday: Doors Closed, Most Services Available Remotely
Hendry/Glades Curtis Center
Visit Hendry/Glades Curtis Center Website 863-674-0408
Monday, Wednesday, & Thursday: 9:00am – 5:00pm Tuesday: 9:00am – 6:00pm Friday: Doors Closed, Most Services Available Remotely
Department Hours and Availability
Academic Advising
Live Chat and Advising Webpage Talk to Your Advisor
239-489-9365 • advising@fsw.edu
Hours & Services
Monday & Thursday • 8:30 a.m. - 4:30 p.m. In-Person Appointments*, Live Chat, Email, and Phone
Tuesday & Wednesday • 8:30 a.m. - 6:00 p.m. In-Person Appointments*, Live Chat, Email, and Phone
Friday • 9:00 a.m. - 2:00 p.m. Live Chat, Email
*Students will continue to schedule appointments as normal through the FSW Student Portal. The advising session will be delivered via Zoom, in-person, or by phone depending on the student's preference and the advisor's availability. Once the student schedules an appointment, the advisor will email the student to determine options and delivery preference.
Academic Support Centers (Tutoring)
Students will continue to schedule appointments through the instructions found on the Academic Support Center webpage. College tutoring continues to be provided via remote delivery options only with Academic Support resuming on-campus hours beginning Monday, August 3. Stay posted!
Hours & Services
Monday - Friday • 8:30 a.m. - 4:30 p.m. Remote Appointments, Email, and Phone
Admissions
Live Chat and Webpage Application FAQs • Residency FAQs • Application Status FAQs • New Student Information
Phone In-Person Locations (available beginning July 13) admissions@fsw.edu
Hours & Services
Monday & Thursday • 8:30 a.m. - 4:30 p.m. In-Person, Live Chat, Email, and Phone
Tuesday & Wednesday • 8:30 a.m. - 6:00 p.m. In-Person, Live Chat, Email, and Phone
Friday • 9:00 a.m. - 2:00 p.m. Live Chat, Email
Visit the Bookstore Webpage
Hours
Lee, Collier, and Charlotte Campuses Monday - Thursday • 8:00 a.m. - 5:00 p.m.
Bucs C.A.R.E. / Dean of Students / Food Pantry*
Emergency:
911 or FSW Police at 239-489-9203
Non-Emergency:
Visit the Bucs C.A.R.E. webpage bucscare@fsw.edu • 239-985-3448 In-Person Location: S-204 on Lee Campus (available beginning July 13) Food Pantry Locations* (available beginning July 13)
Hours & Services
Monday - Thursday • 8:30 a.m. - 4:30 p.m. In-Person, Email, and Phone
Friday • 8:30 a.m. - 4:30 p.m. Remote Appointments, Email, and Phone *No Food Pantry Access on Fridays
Campus Rec
campusrec@fsw.edu @FSWCampusRec
Fitness Center will reopen August 3
Follow FSW information channels for Fitness Center opening and safety measures in early August.
Cashier
Live Chat and Webpage More Cashier FAQs
cashiers@fsw.edu 239-489-9386 In-Person Locations (available beginning July 13)
Hours & Services
Monday - Thursday • 8:30 a.m. - 4:30 p.m. In-Person*, Live Chat, Email, and Phone *In-person available Monday - Thursday on Lee Campus; Monday & Wednesday on Charlotte and Collier.
Friday • 8:30 a.m. - 4:30 p.m. Live Chat and Email
Dining
Visit the Dining Webpage
Hours & Available Services Through August 21*
*Limited Menu Options Available
Lee Campus
Lee Garden Café
Monday - Thursday • 11:00 a.m. - 2:00 p.m. Friday • 11:00 a.m. - 1:00 p.m.
The Edge - Proudly Serving Starbucks
Monday - Thursday • 8:00 a.m. - 2:00 p.m. Friday • Closed
Dunkin'
Monday - Friday • Closed
Collier Campus
Collier Café
Monday - Thursday • 11:00 a.m. - 2:00 p.m. Friday • Closed
Charlotte Campus
Charlotte Café
Monday - Thursday • 11:00 a.m. - 2:00 p.m. Friday • Closed
Hours & Available Services Beginning August 24
Lee Campus
Lee Garden Café
Monday - Thursday • 8:00 a.m. - 7:00 p.m. Friday • 8:00 a.m. - 3:00 p.m.
The Edge - Proudly Serving Starbucks
Monday - Thursday • 8:00 a.m. - 6:00 p.m. Friday • 8:00 a.m. - 1:00 p.m.
Dunkin'
Monday - Thursday • 8:00 a.m. - 6:00 p.m. Friday • 8:00 a.m. - 1:00 p.m.
Collier Campus
Collier Café
Monday - Thursday • 9:00 a.m. - 4:30 p.m. Friday • Closed
Charlotte Campus
Charlotte Café
Monday - Thursday • 9:00 a.m. - 2:30 p.m. Friday • Closed
Financial Aid
Live Chat and Webpage FAQs
239-489-9336 financialaid@fsw.edu In-Person Locations (available beginning July 13)
Hours & Services
Monday & Thursday • 8:30 a.m. - 4:30 p.m. In-Person, Live Chat, Email, and Phone
Tuesday & Wednesday • 8:30 a.m. - 6:00 p.m. In-Person, Live Chat, Email, and Phone
Friday • 9:00 a.m. - 2:00 p.m. Live Chat, Email
Housing & Residence Life
Visit the Housing & Residence Life Webpage FAQs
239-432-7324 or 1-800-749-2322 housing@fsw.edu Tours currently unavailable. Any updates to tour availability will be included on this page as they are determined.
Hours & Services
Monday - Thursday • 9:00 a.m. - 4:30 p.m. Email and Phone
Friday • 9:00 a.m. - 4:30 p.m. Email
International Student Services
Visit the International Webpage
internationalstudent@fsw.edu 239-489-9111 In-Person Location: S-281C on Lee Campus (available beginning July 13)
Hours & Services
Wednesday • 8:30 a.m. - 4:30 p.m. In-Person and Remote Appointments, Email, and Phone
Monday, Tuesday, Thursday, Friday • 8:30 a.m. - 4:30 p.m. Remote Appointments, Email, and Phone
Enrolled F-1 International Students
Enrolled F-1 international students can continue to schedule appointments with their advisor, Tiffany Small, via their FSW Student Portal and can contact her directly for additional assistance at tiffany.small@fsw.edu. Appointments will be conducted via Zoom, in-person, or telephone depending on the student’s preference.
In the case of an emergency that may arise after business hours for which immediate assistance is needed from Tiffany Small, such as issues experienced at an airport upon reentering the U.S., students should contact Campus Police at 239-489-9203.
Prospective F-1 International Students
Prospective F-1 international students can e-mail inquiries to internationalstudent@fsw.edu. The application deadline for Fall 2020 has passed. Students can apply for Spring 2021.
Libraries
Lee Campus Library
239-489-9220 Monday - Thursday • 8:00 a.m. - 4:00 p.m. Friday • Remote Services Only
Collier Campus Library
239-732-3774 Monday - Thursday • 8:00 a.m. - 4:00 p.m. Friday • Remote Services Only
Charlotte Campus Library
941-637-5620 Monday - Thursday • 8:00 a.m. - 4:00 p.m. Friday • Remote Services Only
Hendry Glades Curtis Center Library
863-674-0408 Remote Services Only
Need help logging into your library account?
Borrower ID: your Student ID number PIN: last 4 digits of your social security number
If you have problems with your login please contact us through the chat, email, or text service found at www.fsw.edu/library
Mental Health Counseling
Visit the Counseling Webpage
Emergency 911 or FSW Police at 239-489-9203
After Hours Counselor (Weekends, Evenings, College Holidays Only) 239-218-7116
Remote Appointment Scheduling (All Locations), Non-Emergency Information counseling@fsw.edu • 239-985-3448 Monday - Friday • 8:30 a.m. - 4:30 p.m.
Hours & Services
In-Person Appointments (Lee Campus Only) Tuesday & Thursday • 8:30 a.m. - 4:30 p.m
New Student Orientation
Visit the New Student Orientation Webpage
orientation@fsw.edu Phone In-Person Locations (available beginning July 13)
Hours & Services
Monday - Thursday • 8:30 a.m. - 4:30 p.m. In-Person, Email, and Phone
New Student Orientation will continue to be offered remotely online. Please continue to check www.fsw.edu/orientation for updated information regarding the possibility of in-person orientation dates.
Registrar
Live Chat and Webpage
FAQs
239-489-9121 registrar@fsw.edu In-Person Locations (available beginning July 13)
Hours & Services
Monday & Thursday • 8:30 a.m. - 4:30 p.m. In-Person, Live Chat, Email, and Phone
Tuesday & Wednesday • 8:30 a.m. - 6:00 p.m. In-Person, Live Chat, Email, and Phone
Friday • 9:00 a.m. - 2:00 p.m. Live Chat, Email
Student Engagement
engage@fsw.edu @FSWStudents Phone In-Person Locations (available beginning July 13) Events
Hours & Services
Lee & Collier
Monday - Thursday • 8:30 a.m. - 4:30 p.m. In-Person, Email, and Phone
Friday • 8:30 a.m. - 4:30 p.m. Email and Phone
Charlotte
Monday & Wednesday • 8:30 a.m. - 4:30 p.m. In-Person, Email, and Phone
Tuesday, Thursday, & Friday • 8:30 a.m. - 4:30 p.m. Email and Phone
Hendry/Glades Curtis Center
For questions regarding Student Engagement at the Hendry/Glades Curtis Center please call 863-674-6001 or email engage@fsw.edu
Technology Assistance
Submit a helpdesk ticket Live Chat (Monday - Friday • 8:30 a.m. - 4:30 p.m.) www.fsw.edu/helpdesk
Testing Services
Visit the Testing Webpage
FAQs
leetesting@fsw.edu Phone In-Person Locations (available beginning July 13)
Hours & Services
Monday & Thursday • 8:30 a.m. - 4:30 p.m. In-Person, Email, and Phone
Tuesday & Wednesday • 8:30 a.m. - 6:00 p.m. In-Person, Email, and Phone
Friday • 9:00 a.m. - 2:00 p.m. Email
Students will be able to complete testing remotely online or in-person. Once available, specific dates and times for in-person testing appointments will be available on the website at www.fsw.edu/testing/placementregistration.
Veteran Services
Visit the Veteran Services Webpage
FAQs
VeteransAffairs@fsw.edu 239-489-9398 (Please leave a voicemail message) Location: Lee Campus Howard Hall (Q), Room 106 and 107 Document Drop Off available at Financial Aid Office Monday -Thursday
Hours & Services
Monday, Tuesday, Wednesday, Friday • 8:30 a.m. - 4:30 p.m. Remote Appointments, Email, and Phone
Thursday • 8:30 a.m. - 4:30 p.m. In-Person and Remote Appointments, Email, and Phone