Post Irma Update
All Florida SouthWestern State College campuses and centers are operational and offering services.
Classes will resume on WEDNESDAY, SEPTEMBER 20.
Frequently Asked Questions
Q. Will there be make-up time for classes missed?
Answer: Each professor will provide you with an adjusted syllabus for the classes in which you are registered. This will ensure you are clear about any changes to assignment deadlines, testing, and course outcomes. Your professor will also be discussing with you the use of support tools such as online assignments/quizzes and other methods which may be effective in helping you make up for lost time. If you have any personal challenges with any of the recommended adjustments, please do not hesitate to talk to your professor.
Q. Who is my academic advisor?
Answer: You can find your advisor’s contact information in your Portal under the Student Academics tab. You can make an appointment with your assigned advisor by clicking on “Click here to schedule an appointment” under your advisor’s name. Advisors will also be assisting students on a walk-in basis through October 13, 2017.
Assignments and Grades
Q. How will the closure affect the due dates for assignments? Answer: A revised College Calendar has been established and can be found at https://www.fsw.edu/calendars. Each professor will provide you with updates to his/her class syllabus including due dates for assignments.
Q. When do I need to come for classes?
Answer: Regularly scheduled classes will start on Wednesday, September 20; however, if you do not have classes on this day, then you should return on the day and time you have your classes. For example, if you have a class scheduled on Thursday, September 21st at 2:00 p.m., you are not required to come to the College before that time unless you want to use other services or speak with an advisor.
Q. What if I am facing personal challenges as a result of the storm and can’t attend classes? Will I be penalized?
Answer: Class attendance and participation are important to your success in college. If you can’t attend classes for any reason, please discuss the challenges with your professor and your advisor to identify possible options.
Q. When will Financial Aid issue refund checks?
Answer: If you feel you are eligible for a Financial Aid refund and have not yet received one, please contact your Financial Aid Specialist. Contact information for Financial Aid staff can be found at https://www.fsw.edu/financialaid/contact.
Q. Will I get additional time to make changes to my selected classes?
Answer: If you have challenges as a result of the storm which may prevent you from completing your current classes, please talk to your advisor. Your advisor will discuss resources and options with you and assist you in developing the best course of action. If you and your advisor determine it would be best to request a drop or withdrawal from one or more of your fall classes, your advisor will assist you with the request process.
Resources on Campus
Q. Have services and resources on campus been affected by the storm?
Answer: The College has worked to ensure normal operations on each campus before resuming classes. All services are open and assisting students.
Student Services (Admissions/Registration, Advising, Financial Aid)
- All Campuses: Monday, Thursday & Friday 8:30 a.m. to 4:30 p.m.; Tuesday & Wednesday: 8:30 a.m. to 6:30 p.m.
- Hendry/Glades Curtis Center: Please call 863-674-0408 for department hours.
Academic Support Centers (ASC)
- ASC hours can be found at https://www.fsw.edu/academicsupport/
- Library hours can be found at https://www.fsw.edu/library/hours
- Testing Center hours (including Online Proctoring) can be found at https://www.fsw.edu/testing
Office of Counseling
- Office of Counseling hours and appointment scheduling information can be found at https://www.fsw.edu/counseling
Water and Food
Q. Are the food and water on campus safe?
Answer: Yes. The College will also be offering free food, drinks and snacks for students.
Wednesday, September 20
Collier: 9 a.m. to 2 p.m. in the breezeway
Charlotte: 11 a.m. to 1 p.m. outside the BUC Store
Hendry/Glades: Starting at noon and 5 p.m. in A119
Thomas Edison (Lee): Starting at 11:30 a.m. and 5 p.m. between buildings Q and S
Thursday, September 21
Collier: 12:30 p.m. to 2 p.m. and 4:30 p.m. to 5:30 p.m. in the breezeway
Charlotte: 4:30 p.m. to 5:30 p.m. in the breezeway
Hendry/Glades: Starting at noon in A119
Thomas Edison (Lee): Starting at 11:30 a.m. between buildings Q and S
Dealing with Personal Challenges
Q. What if my circumstances prevent me from returning to classes on Wednesday, September 20?
Answer: We understand that disasters and crisis situations can cause tremendous personal strain that may affect your ability to resume classes on Wednesday. Before opting to withdraw, please speak with your professor and your advisor. FSW is committed to helping you meet your academic goals and will work with you to see how best we can assist with challenges. Remember that withdrawal can impact your Financial Aid for the term and future terms, and will increase the amount of time required to graduate.
Q. Will withdrawal affect my transcript?
Answer: A grade of “W” will be reflected on your transcript.
Q. What will happen to my Financial Aid if I withdraw?
Answer: If you withdraw because of a disaster, FSW may need to adjust the amount of aid that you receive due to an early withdrawal from courses. This adjustment may result in you owing money back to the College. If so, your account will be charged and a hold will be placed on your record to prevent future registration until you have made a full payment of the debt.
Additionally, a withdrawal from a course is an unsuccessful attempt for the purposes of Satisfactory Academic Progress calculations which, in turn, may affect your future eligibility for aid. Please contact your Financial Aid Specialist for more information and to discuss your options. Contact information for Financial Aid staff can be found at https://www.fsw.edu/financialaid/contact.
If you withdraw from one or more courses after the end of the Drop/Add period and receive grades that don’t count toward your graduation requirements, you may have to repay all the benefits VA paid for the course from the beginning of the term. Please note: the missed week does not affect your VA Benefits if you work with your professor to make up any assignments.
If you choose to withdraw from any course you may not have to repay the benefits if you show that the change was due to reasons beyond your control. The reasons must be unavoidable and unexpected events that directly interfered with your enrollment. Contact the VA hotline at 888-442-4551 to discuss any interference in your enrollment.
If you are a Veteran, National Guard or Reservist called to active duty you may request a petition for refund through the Registrar’s Office. More information about the process to request a late drop due to Hurricane Irma may be found under Helpful Forms and Links at https://www.fsw.edu/registrar once available. You are strongly encouraged to contact the Office of Veteran Affairs at or 239-489-9398 for more information before requesting any changes to your fall registration.
If you have questions, please contact your advisor or the main campus number for your preferred location.
Thomas Edison (Lee): 239-489-9300