Provision of American Sign Language (ASL) Interpreters and Transcriptionists
When requesting Interpreting and/or Transcription Services it is the student’s responsibility to:
- Complete the self-identification process
Meet Deadlines
Make class requests 2 weeks in advance to ensure services are available on the first day of class.
- Note: Requests are prioritized by order of date received.
- Other Requests: Contact ADAptive Services a minimum three business days prior to event including the date, time, and location request.
Notify OAS of Changes
- Examples: room or time changes.
- Cancellation of classes.
Be on Time
- The service provider will wait 15 minutes for a student to arrive. After 15 minutes, the service provider will leave and the absence is considered a "NO SHOW".
Cancel Services at Least 48 hours in Advance
Students must notify ADAptive Services at least 48 hours in advance of any scheduled absence (For Example: Doctor's Appointments). If a student is absent without 48 hours advanced notice, then it will be considered a "no show" for that class.
- First No Show: Warning – student will be notified via their FSW email reminding them of the process.
- Second No Show (same class): Warning #2 – student will receive an email requesting to meet with OAS to review the process. ASL interpreters will be provided.
- Third No Show: The student will be responsible to retrieve their ASL interpreter from ADAptive Services before each class until a resolution is determined through the interactive process.
- *We understand emergencies happen and welcome any communication. This procedure helps to provide effective services which minimize disruption of the class environment.
Communicate Concerns
- If a student has concerns or questions about services or providers, they must contact OAS as soon as possible.
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