Student Remote Operations FAQ | Student Technology - Remote Learning FAQ | Contact FSW During Remote Operations | Employee Technology - Remote Operations FAQ | Coronavirus Information

Student Coronavirus Updates

This page contains archived email messages sent to students beginning 3/3/2020 related to decisions regarding the public health crisis. Any email updates to college operations due to Coronavirus (COVID-19) will be added.

For the most up-to-date information regarding our remote operations, please visit www.fsw.edu/remote.

3/23/20 3:40pm

Hello, FSW Family! So here we are. Diligently staying home, keeping our social distance, eating all our snacks, starting our online learning journey. We know a lot has changed for you just since spring break. It is stressful. It is new. We want you to know that we are here to help.

If you are having any issues, we have a team of people to help!

The number one thing you can do right now is to maintain regular communication with your professors. They are your best resource whether in-person or online. The entire FSW team stands ready to help you finish the spring 2020 semester strong as you continue to conquer your goals!

3/20/20 4:00pm

Worried About Technology for Remote Learning?

This list of Technology FAQs for students has been assembled by the Office of Information Technology and eLearning team. If you have additional questions, please contact your professor or submit a Helpdesk ticket. We are experiencing a very high volume of tickets at this time so we thank you in advance for your patience as we respond to each one.

Bookstore Resources for Students

While the on campus FSW Bookstore’s may be closed, the Bookstores are open virtually and will be processing online orders with FREE SHIPPING. If you have any questions please email 0171mgr@follett.com. If you have questions about your Financial Aid balance or issues with book purchases online, please email BUCCard@fsw.edu.

Below are services the FSW Bookstore is providing to help improve and supplement the ELearning experience and support your online efforts:

  1. FREE SHIPPING FOR ONLINE ORDERS: Visit the campus store website https://www.bkstr.com/fswstore/home for FREE SHIPPING on all items with no minimum purchase required.
  2. ACCESS TO EBOOKS AT NO ADDITIONAL CHARGE: Visit the RedShelf website to gain access to eBooks at no additional charge by setting up an account with RedShelf, if you have not already. You can access up to 7 eBooks for the designated period free of charge.
  3. FREE SHIPPING ON RENTAL RETURNS & DEADLINE EXTENSIONS: The bookstore is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail. Click the COVID-19 message on the home page of the campus store website or http://bkstr.scene7.com/is/content/Bkstr/COVID-FAQspdf for instructions on how to print the return label.

Reminder: Campus Closures and Upcoming Events

All Florida SouthWestern State College Campuses/Centers will be closed to students through Friday, May 1. Additionally, all on-campus activities including informal gatherings are cancelled through Friday, May 1. Keep an eye on our event calendar for upcoming virtual events!

3/19/20 4:00pm

Academic Tutoring Support for Students - Online 24/7 Access!

3/31/2020 Update: Visit our student FAQ for more tutoring options.

  • You will continue to have course tutoring support by using Tutor.com’s 24/7 online support. Until further notice, the College has extended the hours available for you to access this service.*
  • You will access Tutor.com through your course(s) Canvas page and then by clicking on Tutor.com.
  • Go to www.fsw.edu/academicsupport/tutorcom for more details and video about Tutor.com.
  • You may contact Academic Support Program Director, Monica Moore, for additional information at mmoore12@fsw.edu.

*Florida SouthWestern State College reserves the right to limit or increase the time available for use of the service at any time based on the availability of funds.

Access to Library Resources During Campus Closures

Access to the physical collection of books will be impossible while the libraries are closed, but our FSW Libraries are ready to serve students with various online resources. Click here to learn how students can access eBooks, videos, articles, and more.

Reference and research assistance will be provided by FSW Faculty Librarians online via the Ask-A-Librarian chat link located centrally on the library homepage at: www.fsw.edu/library. Hours are listed below:

  • Monday - Thursday: 10:00 a.m. - 9:00 p.m.
  • Friday: 10:00 a.m. - 4:00 p.m.
  • Saturday: 12:00 p.m. - 6:00 p.m.
  • Sunday: Closed

Additionally, students may use the Email or Text Us links to communicate directly with FSW Faculty Librarians between 9:00 p.m. and 12:00 a.m. Sunday through Thursday, 4:00 p.m. and 5:00 p.m. Fridays, and 10:00 a.m. and 12:00 p.m. on Saturdays. Students or faculty may still click on the “Live Chat” link for assistance from a State University or Florida College System librarian.

3/18/20 4:00pm

Campus/Center Closures

All Florida SouthWestern State College Campuses/Centers will be closed to students as of 5pm Wednesday, March 18th through Friday, May 1st. This will, in effect, cancel any on-campus events or gathering (with the exception of scheduled employee trainings) such as the Research Expo, concerts, plays, etc. until that time.

Spring 2020 Classes

Spring 2020 classes will continue online delivery through the end of the spring term.

Summer and Fall Registration

Summer and Fall 2020 course registration will begin as scheduled on the academic calendar. Face-to-face courses may still be listed on the schedule, and delivery methods for these courses will be assessed at a later date.

Students will NOT be able to register for classes on campus. All registration must be completed online. For any issues with registration, please email registrar@fsw.edu.

Student Service Department Operations

Student services will continue to provide student support remotely. More information will be available in the coming days regarding changes to interactions previously conducted in person.

Spring 2020 Full-Term Withdrawal Deadline Extended

The Spring 2020 Full-Term Withdrawal Deadline has been extended to March 25, 2020. More details can be found in your FSW email account and at www.fsw.edu/alert/coronaemployee.

Stay Informed

Please continue to monitor your Bucs email, Canvas, and the FSW webpage for further updates.

3/18/20 12:13pm

All Florida SouthWestern State College Campuses/Centers will be closed to students as of 5pm Wednesday, March 18th through Friday, May 1st.

Spring 2020 classes will continue online delivery through the end of the spring term.

Summer and Fall 2020 course delivery methods will be assessed at a later date.

Summer and Fall 2020 course registration will begin as scheduled.

Students will NOT be able to register for classes on campus. All registration must be completed online.

Student services will continue to provide student support remotely.

Please continue to monitor your BUCS email, Canvas, and the FSW webpage for further updates.

3/18/20 12:00pm

Dear Bucs,

As a result of the College suspending face-to-face classes March 16 – 22, the withdrawal deadline for spring 2020 full-term courses has been extended to March 25, 2020. This extension allows additional time for students to assess their progress in courses and make decisions regarding their ability to be successful based on changes in course format and other circumstances.

Students are encouraged to contact their Academic Advisor and Financial Aid Counselor prior to withdrawing to assess the effects a withdrawal may have upon their degree completion plan and current/future financial aid eligibility.

As a reminder, a student may withdraw without academic penalty from any course in a term by the withdrawal deadline. A student who officially withdraws from a class by the withdrawal deadline will receive a grade of “W.” The student’s GPA is not affected. Course(s) receiving a grade of "W" are included in attempted courses when determining a student’s standard of academic progress. A student is limited to two withdrawals per course. Upon the third attempt, the student will be charged a multiple attempt course surcharge and will not be permitted to withdraw; the student will receive a grade for the course. Withdrawals after the withdrawal deadline (Late Withdrawals) may be granted only through established institutional procedures. Fees are not waived (students do not receive a refund for a course from which they withdraw).

3/17/20 4:00pm

Commencement 2020 Updates

Please view this important announcement from FSW President, Dr. Jeffery Allbritten, and FSW Provost, Dr. Eileen DeLuca, regarding Commencement 2020.



In line with CDC guidelines related to Coronavirus (COVID-19) addressing large gatherings and for the health and safety of the Bucs Community, FSW has cancelled its May 1, 2020 Commencement Ceremony.

FSW recognizes commencement is an important part of your student experience, and we appreciate this decision may be disappointing for you and your family. We understand how hard you have worked to reach this milestone, and we congratulate you on your achievement. We are currently looking at alternative ways to recognize and celebrate your accomplishment.

Once the semester has concluded, your record will be reviewed for graduation completion. Diplomas will be ordered for eligible graduates and sent to the address on file. You should continue to check your FSW email for additional details and information in the coming weeks.

Student Service Department Hours

Student service departments including Admissions, Advising, Financial Aid, Cashier, and Registrar's Office have adjusted hours beginning Tuesday, March 17 until further notice.

  • Lee, Collier, and Charlotte: 8:30 a.m. - 4:30 p.m. Monday - Friday
  • Hendry/Glades Curtis Center: 9:00 a.m. - 5:00 p.m. Monday - Thursday, 8:30 a.m. - 4:30 p.m. Friday

While these departments are open to serve students in-person as needed, students are encouraged to seek services by phone or email when possible.

Testing Hours/Services

For the health and safety of our students, FSW Testing Services is suspending all testing through April 3rd. This includes placement testing, make-up exams, other college testing, TEAS, CLEP, and certification exams. We will work with you to reschedule any exams that are being delayed following the suspension. Adaptive Services test proctoring will be administered via online methods following the faculty guidelines and approved accommodations will not be affected. Please contact adaptiveservices@fsw.edu if you experience any issues with your accommodations. Continue to watch the website for further updates. Any additional testing questions may be directed to leetesting@fsw.edu.

Transitioning Face-to-Face Classes to Online

Check your BUCS email and Canvas regularly this week for instructions and guidance from your professors on how you will transition from face-to-face to online classes next week.

3/16/20 4:00pm

In an effort to keep our FSW family updated on this ever-changing situation, please find the following recent developments in FSW's response to Coronavirus (COVID-19). Additional updates, if available, will be sent daily at approximately 4 p.m.

We appreciate your patience and flexibility as we continue to develop strategies to keep our students and employees safe. Please continue to check www.fsw.edu/alert/corona throughout the week for updated information.

Stay Informed

If you did not receive an FSW alert text message or phone call last Friday, login to the FSW Portal and update your cell phone number (in the cell phone field) by clicking "Personal Information."

Student Services Availability

Student service departments will be open to serve students. Students can call, email, or come in for assistance.

On-Campus Events and Activities

All on-campus events and activities (excluding faculty training) are suspended through Friday, April 3.

Transitioning Face-to-Face Classes to Online

Check your BUCS email and Canvas regularly this week for instructions and guidance from your professors on how you will transition from face-to-face to online classes next week.

3/5/20 4:45pm

Dear Bucs,

As FSW continues to monitor the Coronavirus/COVID-19, both nationally and within Florida, please remember some simple steps in the graphic below which can go a long way in keeping yourself healthy, as confirmed by the CDC (www.CDC.gov).

Please remember that FSW’s emergency notification system, FSW Alert, will keep you up to date with any important notices regarding college operations. For more information on FSW Alert, please see https://www.fsw.edu/alert/faq.

This is also a great time to be sure that your contact information is up to date with the college so that we always have a good way to contact you. This information can be updated in your student portal, by clicking on “Personal Information.”

Please note that in the event of any class cancellations or college sponsored events being canceled, notices will be posted on the FSW.edu website, sent out via the FSW Alert system, sent to your email address on file, and/or posted in your Canvas course.

As always, Be well.

3/3/20 4:10pm

Dear Bucs,

Our FSW team is closely monitoring the latest information related to the novel coronavirus, COVID-19. At this time, no cases of the coronavirus have been reported at FSW.

While the immediate risk of COVID-19 to the American public is believed to be low at this time, we want to remind everyone to do their part in preventing the spread of germs.

It is currently flu and respiratory disease season, so it is good time to remind everyone to take these every day preventative actions. Some of these actions include, washing your hands with soap and water, covering your sneeze and/or cough with a tissue, and disinfecting commonly used surfaces. Please see the infographic below as a visual reminder for important daily virus prevention interventions.

COVID-19 spreads through the air via coughing and sneezing. Flu-like symptoms, including include fever, cough, runny nose and difficulty breathing, are thought to appear within two to 14 days after exposure. Anyone who has traveled in the past 14 days and is experiencing symptoms should visit their healthcare provider immediately. Please see the attached document for local community health resources.

Following guidance from Governor Ron DeSantis and State Surgeon General Dr. Scott Rivkees, FSW requests all employees and students who return from travel to China, Iran, Italy, Japan and South Korea to self-isolate and not return to campus for 14 days after their return.

During this time, we ask professors to work with any students who may need extra time to recover from illness.

FSW will share additional health updates as necessary, and we encourage all Bucs to take their personal prevention and preparedness seriously. Additionally, please stay informed by regularly checking updates from the Center for Disease Control and Prevention as well as the official U.S. government travel advisories.

To help ensure that we are also continuously keeping our on campus residents in LightHouse Commons safe from the spread of viruses, we will be placing additional hand sanitizer stations throughout the residence hall (beyond the main lobby) and our housekeeping team will increase their daily wipe-downs of high traffic areas throughout the residence halls such as main entry door handles, lobby restrooms, recreation room, and fitness center.

As always, contact Bucs CARE if you have any concerns, or obstacles keeping yourself physically, mentally, and emotionally well.

Questions about current guidance for FSW Study Abroad programs? Please contact Michael Messina, Director, International Education at mmessina7@fsw.edu or 239-477-3594.

Community Health Resources