Frequently Asked Questions

How do I schedule/cancel an appointment with my Advisor?

To schedule: Look under the "Student Academics" tab in the FSW Student Portal to locate your Advisor's contact information and a link that you can use to schedule an appointment.

To cancel: Please call or email your Advisor to cancel your appointment. Students can schedule one advising session at a time. If you have an upcoming appointment scheduled, you must cancel it before scheduling another.

Why doesn't my Advisor have any open appointments?

Advisor appointment calendars fill up quickly. If you see no open appointment dates when checking in the Portal, please check back daily. Advisors add new appointments regularly and are typically only available a couple weeks in advance.

Can I change my Advisor?

Yes, you can change your Advisor by visiting the Advising check-in desk and submitting a Change of Advisor form (PDF) or you can email the Advising office at . You may choose to change to an Advisor on any FSW campus. For some AS majors or certain certificates, you may not be able to switch because there may be only one Advisor that assists these students.

How can I change my major or program?

To change your major, schedule an appointment with your academic advisor. If you want to change your major or future degree, your advisor will work with you to create a new education plan to ensure you are on track for your new planned major.

If you want to change your program at FSW, schedule an appointment with your academic advisor. Let your advisor know of your plan to change programs. You will complete a Change of Student Data form with your advisor, which you will then submit to the Registrar's Office. Depending upon what program you change to, your Advisor may also change, which will be updated in the Portal.

Can I take a course over for a better grade?

Please visit the following link for more information on Multiple Attempt Course Surcharge, Maximum Course Attempts, Grade Forgiveness Policy, and other policies under the Grading Policies and Multiple Course Attempts heading.

Please contact an Academic Advisor or appropriate department for more information.

How many credits are considered full time vs. part time student status?

Full Time: A student enrolled in twelve credits or more during the Fall, Spring or Summer semesters, or six credits or more during a mini-semester is considered to be a full-time student.

Part Time: A student enrolled in fewer than twelve credits during the Fall, Spring or Summer semesters, or fewer than six credits during a mini semester is considered to be a part-time student.

How do I know if I have a hold?

When you log onto your FSW Student Portal, click on Student Academics and then click on View Holds.

Common holds and what action is required to remove them:

  • Advising Hold: You must schedule an Advising appointment and meet with the Advisor to have this hold removed.
  • Cornerstone Hold: This hold will remain on your account until you have successfully completed SLS 1515 with a C or better.
  • SOAP Progress Report: You must have the instructor for each of your courses complete and sign the printed Class Progess Information document (PDF). You must then schedule an appointment and submit the document to your Advisor to have the hold removed.
  • Assessment Hold: You must speak to Testing Services to determine if additional testing is needed.
  • Transcript Hold: The hold should specify if high school or college transcripts must be submitted. For high school transcripts, please submit an official copy to the Admissions Office. For college transcripts, please submit an official copy to the Registrar's Office.

How do I know what courses I still need to take for my degree?

You should schedule an appointment with your Advisor to discuss remaining degree requirements. In preparation for this appointment, you may review your degree evaluation in your student portal. It is important to review your audit with your academic advisor to ensure complete accuracy and understanding.

To view your degree evaluation:

  • Click on Student Academics
  • Click on Student Profile
  • Click on Degree Evaluation
  • On the bottom of the screen, click on Generate New Evaluation
  • Click the bubble beside your program
  • Choose the current term
  • Click on Generate Request

What is a Credit Review and how do I complete one?

A credit review is the official process to review how a course you have taken at another institution articulates (transfers) to FSW. If you believe a course on your record should have transferred into FSW differently, please schedule an appointment with your academic advisor to discuss.

To submit a Credit Review, you will follow the steps listed in the Credit Review Form and Committee Schedule (PDF). You must complete all steps and submit all necessary documentation for your petition to be considered. No submission will be accepted with missing documentation. It is recommended that you work with your advisor through this process to ensure that all steps are completed.

How do I apply for graduation or commencement?

To learn more about auto graduation and commencement, please click here.