Financial Aid FAQs

Frequently Asked Financial Aid Questions

How do I apply for Financial Aid?

You have to complete a Free Application for Federal Student Aid (FAFSA) and use FSW school code 001477 to find out if you are eligible for any type of Federal Aid for your classes at FSW. A FAFSA is also required to be considered for any FSW scholarships you may apply for. Remember, both the FAFSA and the FSW scholarship application must be completed every year. 

Which FAFSA do I need?

A FAFSA is required to be submitted each academic year; the 2021-2022 FAFSA will be used for the upcoming Fall 2021, Spring 2022 and Summer 2022 semesters. The 2020-2021 FAFSA will be used for the Summer 2021 semester. 

Where will I receive information about my financial aid at FSW?

Information will be sent to your Bucs (student) email from and will be available in your FSW Student Portal. Make sure to add to your safe senders list and forward your student emails to your personal email account if you will not be regularly checking your Bucs (student) email. Information can also be viewed by visiting:!/dashboard/home/2021

Where is the Scholarship application for 2021-2022?

The scholarship application can be completed at You must be accepted to the college to complete the scholarship application. Not an FSW student yet? Visit to get started!

How do I know if my Scholarship application was approved?

Students will receive an “application submitted email” immediately to their Bucs (student) email.

How will I know if I am awarded Federal Aid or an FSW Scholarship?

Students will receive an award notification via their Bucs (student) email with a link to view their offer. Sometimes the email might be in your junk mail folder: please add to your safe senders list.

How and where do I submit my requested Verification documents?

We have recently upgraded our systems for 2021-2022 and all your documents and tasks can be completed by registering at or you can fax (239-489-9127) or mail your documents to:

FSW – Office of Student Financial Aid, 8099 College Parkway, Fort Myers, FL 33919

How long does it take to get my Financial Aid offer?

Once FAFSA has confirmed they have successfully processed your FAFSA application, FSW will receive your application in approximately 7 days and award you immediately with a notification email via your Bucs email. If you have additional tasks/requirements to complete this process will take an additional 14 days to process.

When will I get my Refund?

Financial aid funds will be applied to a student’s account after attendance has been verified by your professors. The deadline for attendance verification is August 31, 2021 for the Fall, full-term semester and October 22, 2021 for Fall, mini-B semester, your refund will be received within 14 days. Funds will only be released if the student has attended and been verified for attendance in all classes.

Why was I selected for verification?

Approximately 30% of our students each year are randomly chosen for verification by Department of Education (FAFSA).

Why do I have an attendance hold?

Your professor did not verify your attendance in their class. Discuss your attendance with each of your professors so they can update your attendance with the Office of the Registrar. We will then release your funds.

My financial situation has changed since filing the FAFSA. What are my options?

If you have experienced the loss of a job, a large reduction in income, or extraordinary medical expenses, request a “Family Contribution Appeal”, found at to have your financial aid status reviewed on a case by case basis. Note: the FAFSA itself cannot be updated to reflect your current financial situation. The Family Contribution Appeal for a change of circumstance can be used for unique circumstances.

What is the best form of communications to have my questions answered?

Email us at, and please only use your Bucs email account for the quickest response time.

Why did I not receive my full Pell award?

Federal Pell grant is always assumed at full time enrollment which is at least 12 credits per semester. If you are not attending full time, your Pell grant will be pro-rated according to your attendance, whether it is ¾ quarter or half-time enrollment.

How do I ensure that I am meeting Satisfactory Academic Progress (SAP) to maintain financial aid eligibility?

You must maintain good SAP to continue to be eligible for Financial Aid. This means a GPA of at least 2.00 and of successfully completing at least 2/3 of your classes. Your completion rate is calculated by dividing all your earned credit hours (Ds and above) by your attempted credit hours (F’s, W’s, etc.) and multiplying by 100. The resulting percentage should be equal to or greater than 66.666%.

Why is the "Cost of Attendance" on my financial aid award portal more than the charges on my student account?

"Cost of Attendance" is a term that is often confusing. A student’s cost of attendance is composed of both direct costs (tuition, fees, and other costs billed by FSW) and indirect costs (transportation, books & supplies, housing, etc. representing average amounts students spend but are not billed by FSW). The cost of attendance is used to help determine aid eligibility, but it’s not the amount you’ll pay to FSW. FSW will only charge you for actual tuition and fees for your courses each term (and for dorm charges if you've chosen to live in on-campus housing).

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